What personal information do we collect from the people that visit our website? We do not collect any personal information when you visit our site.
What personal information do we collect from the people who use our applications? We do not receive any personal information when you use our apps.
When do we collect personal information? We collect information from you when you purchase a product from our web site (through PayPal) or e-mail a support request.
How do we use your information? We use the information we receive from PayPal when you make a purchase in order to process your purchase and to inform you of any future updates (free or paid) to the application that you purchased. We do not use your information to market products or services to you unless they specifically relate to the product you purchased.
When you send us a support request, we use the information you supply to respond to your request.
How do we protect your information?
An external PCI (Payment Card Industry) compliant payment gateway handles all Credit Card transactions. We do not receive your credit information.
Other information regarding your purchase (name, address, e-mail address, date of purchase) is stored on a server in our facility that is not accessible from the Internet.
Do we use browser 'cookies'? We do not use browser cookies for tracking purposes at this time.
3rd Party Disclosure
iOS Application Ads
What data collection is used by your in-app advertising?
COPPA (Children Online Privacy Protection Act)
What is your policy regarding COPPA? We do not specifically market to children under the age of 13 years old.
Fair Information Practices
What is your policy regarding Fair Information Practices? In order to be in line with Fair Information Practices, should a data breach occur we will notify you by email within 7 business days. We do not receive or store your credit information so any such data breach would not put your credit information at risk.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. What is your policy on spam e-mail?
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests promptly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can contact us at the e-mail address below and we will promptly remove you from all correspondence.
2017-10-28 Initial posting
System Support Products, Inc.
7620 Arlen St
Annandale, VA 22003